Privacy Policy

LAST UPDATED: November 10, 2026

Holiday Plaza (“we,” “us,” or “our”) operates the website https://holidayplazafl.com and provides manufactured housing community services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact information such as your name, phone number, email address, and mailing address
  • Information you submit through our website forms, housing applications, or resident portal
  • Records of your communications with us, including text messages, calls, and emails
  • Payment and account information related to your lease or home purchase

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries about homes and homesites
  • Schedule tours and process applications
  • Provide resident services, including maintenance coordination and community notices
  • Send account, billing, and payment reminders
  • Send text messages you have consented to receive
  • Comply with legal obligations

3. Text Messaging (SMS) and Consent

When you provide your phone number and opt in to text messaging, we may send you SMS messages about leasing inquiries, appointment reminders, maintenance updates, account and payment notices, and community information. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or get support by replying HELP.

4. How We Share Information

We may share information with service providers who perform services on our behalf, such as property management software, payment processing, and communications platforms. These providers may use your information only to provide services to us. We may also disclose information when required by law.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.

5. Your Choices

You may opt out of text messages at any time by replying STOP to any message from us. You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

8. Contact Us

Holiday Plaza
2256 Haverhill Rd, West Palm Beach, FL 33417
(561) 686-0068 · holidayplaza@lakeshoremhc.com